​1. Visit https://www.cfmws.com/HRSelfservice.

2. Click Forgotten your password? and enter your wSSO username + email address.

If the combination is the proper match, you will receive an email containing your credentials.

HINT: In most cases, your wSSO username is the same one you use to log on to your NPF workstation, but preceded by wSSO (for example wSSOJSmith).

If you are still having problems, contact ITSS at: http://itss.cfmws.com (preferred) or call
1-866-615-9284.