Authorized Agent Certification Process
The Principal Authorized Agent (PAA) is responsible for managing their local Authorized Agent (AA) teams, including the approval of certification requests. The purpose of this document is to provide the PAA with a description of the work flow required to certify a Non-Public Property Sponsorship and Donation AA.
Completion of the AA training certifies members of the Canadian Armed Forces, employees of the Department of National Defence, or Staff of the Non-Public Funds, Canadian Forces to solicit and accept sponsorships and donations in support of NPP programs and events.
Both a valid AA certificate and approval is required before solicitation and acceptance of sponsorships and donations is permissible. The AA certificate is presented to those who complete the self-paced training course and receive a minimum score of 80% on the exam. The AA Certification is valid for three years. Individuals are not authorized to solicit and accept sponsorships and donations if the certificate has not been obtained or the certificate has expired. AAs require approval from the PAA prior to soliciting or accepting sponsorships or donations.
The following step-by-step process must be completed by the responsible individual (bolded below). This process is also illustrated in Figure 1 as a workflow map
The PAA identifies a requirement to have an AA solicit and accept sponsorships and donations. Once an AA candidate has been identified, the PAA directs that the candidate complete the online AA Certification Request Form
Step 2. The AA candidate completes and submits the AA Certification Request Form online. A subsequent email, requesting approval to proceed, is sent to the PAA.
Step 3. The PAA receives the candidate’s request form via email and approves or declines the application.
Note: Applications for candidates requesting to solicit and accept sponsorships or donations for the Government of Canada Workplace Charitable Campaign, other Public activities or third-party activities will be declined, as these are not NPP activities.
3.1. If the application is declined, the PAA advises the AA candidate.
3.2. If the application is approved, the PAA forwards both the request form and their approval to the NPP Sponsorship and Donation Program Manager (email@example.com) to initiate course assignment on the Defence Learning Network (DLN).
Step 4. The NPP Sponsorship and Donation Program Manager assigns the course to the candidate’s learning plan. The DLN sends an automated email to the candidate.
Step 5. The candidate logs on to the DLN, registers for the AA Certification, and completes the course and exam.
Note: For technical assistance regarding the DLN, candidates shall contact the DLN Helpdesk at: firstname.lastname@example.org.
Step 6. The candidate must pass the exam (minimum 80%). If the candidate is unsuccessful, he/she shall review the content and retake the exam at their leisure.
Note: An automated email is sent to the NPP Sponsorship and Donation Program Manager upon the successful completion of the exam.
Step 7. Upon the successful completion of the exam, the candidate keeps a copy of the certificate for his/her files and forwards the certificate to the PAA.
Step 8. The PAA files the certificate, adds the AA to the local registry and is responsible to monitor and manage the work of the AA.
Step 9. The newly trained AA may solicit and accept donations and sponsorships for approved NPP programs and events with a valid certificate and approval from the PAA.
Figure 1. Authorized Agent Certification Process
Question or concerns?
Contact the NPP Sponsorship and Donation Program Manager at 613-947-5980.
Date Modified : 2015-07-15